At Lal Gostaran Ayandeh, customer satisfaction is our top priority. If you are not completely satisfied with our products, we are here to help.
Refunds:
- You can request a refund within 30 days of your purchase.
- To be eligible for a refund, your item must be unused and in the same condition that you received it.
- Please provide the receipt or proof of purchase when requesting a refund.
Returns:
- You have 30 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Please provide the receipt or proof of purchase when returning an item.
Process:
- Contact our customer service team to initiate a refund or return.
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Need help?
For any questions or concerns regarding our refund and returns policy, please contact us.